Pursuant to the Conclusion of the Government of the Republic of Serbia (RS Official Gazette, No. 35, of 18 March 2020) and until the end of the proclaimed state of emergency or the adoption of an additional act of the Government of the Republic of Serbia, the Serbian Business Registers Agency suspends direct contacts with its customers at the counters of the Agency.

The Agency has enabled the smooth continuation of the activities within its competence, while respecting all legal deadlines for decision-making.

Customers can continue using the following SBRA e-services: e-Registration of incorporation of a single- and multi-member LTD, e-Incorporation of Sole Proprietors, e-Construction permits, e-Submission of financial statements and e-filing with The Central Records of Beneficial Owners.

All other registration applications, documentation and requests should be submitted in paper form, through postal operators.

The prescribed application forms are published on the Agency's website, in the section Registers and ‘Forms‘. However, the Agency shall also accept all written submissions made in free form that unequivocally show the reason of the request.

The most accurate and up-to-date information on the procedures and documentation required for registration, as well as registration application forms, models of acts and information on fees are published on the Agency's website, where the flow of receipt and processing of each individual case can be monitored via the page Search - Data search on filed applications for registration and appeals.

Customers can contact the SBRA’s Info Center by phone (011 20 23 350; 011 33 07 865) or email (info@apr.gov.rs).

Citizens can seek answers to questions also at the phone numbers of the Agency's organizational units (OU):

016/237-655

ОU Leskovac

024/671-930

ОU Subotica

036/326-999

OU Kraljevo

031/513-868

OU Užice

019/420-360

OU Zaječar

023/511-518

OU Zrenjanin

034/500-238

OU Kragujevac

021/270-3817

OU Novi Sad

021/475-4308

021/661-4592

014/291-013

OU Valjevo

064/8831458

OU Kosovska Mitrovica

012/220-051

OU Požarevac

The Agency’s Service Desk can be contacted by phone (011 20 20 293) or email (sd@apr.gov.rs) for any technical issues regarding the SBRA’s eServices and the operation of the SBRA IT system applications.

Given that the SBRA’s Archives Department in Rakovica has suspended its work with customers, the necessary information on the archive documentation can be obtained by phone (011 333 1 434 and 011 330 7 912) or email (archive@apr.gov.rs).

Legal aid will be provided electronically, via the emails of the SBRA registers, which are published on the page Contacts.

05. March 2020. The SEE Regional Business Registries Portal- BIFIDEX was presented at the Kopaonik Business Forum 20. March 2020. Additional Phone Numbers of the SBRA’s Info Center